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NOC Administrator

Network Administrator

This position serves as the centralized entry point and provides escalated troubleshooting for technology-related service requests and support-related issues for technical issues across the company and for clients. Provides primary client support by taking calls, answering emails, responding to tickets, answering support-related questions, and/or performing desk-side support.

NOC Administrator

NOC Administrator

Network Operations Center (NOC) champions the availability and integrity of its client’s systems, networks, and essential technology operations.This role is part of the managed services group of the company, initial triage of issues, client endpoints, network & server patching, monitoring, alerting, related breakfix support, and remediation for a wide variety of customers ranging from small to enterprise companies.