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NOC Administrator

NOC Administrator

This role is part of the managed services group of the company, initial triage of issues, client endpoints, network & server patching, monitoring, alerting, related break-fix support, and remediation for a wide variety of customers ranging from small to enterprise companies.

NOC Administrator

Network Administrator

This position serves as the centralized entry point and provides escalated troubleshooting for technology-related service requests and support-related issues for technical issues across the company and for clients. Provides primary client support by taking calls, answering emails, responding to tickets, answering support-related questions, and/or performing desk-side support.