The True|IT software development process is very outcome-driven. It’s a unique approach designed to ensure it’s easy for you and your employees, saves time, cuts costs, and ensures the end result is exactly the software you need.
1) It starts with a full needs analysis.
- What do you need?
- Why do you need it?
- What’s the business case for having it?
- What outcome(s) are you looking for?
Sometimes the need can be met with an off-the-shelf solution, and we’ll tell you if that’s the case. If there isn’t anything out there that will do the job exactly the way you need it done, we’ll move to the next step.
2) We gather our team of experts to define a solution.
3) You receive a proposal and an estimate. At this point, it’s green-light, red-light time. You give us a go or no go.
4) Once you give the go-ahead, we start working.
First, we build your solution in a staging/testing environment that is an exact replica of the live environment. This ensures the testing happens in conditions that will be there when you go live. It also allows us to get rapid, closed-loop feedback on a daily basis. As we publish updates, we let you know what’s changed so you and others you designate can go check them out.
This approach provides several advantages:
- You see progress in almost real time.
- You have more control of what we’re building for you.
- We don’t waste time building something you don’t want or won’t work for your business.
- Issues can be addressed along the way rather than at the end of the process.
- By the time we start the testing phase, much of the testing is already completed.
5) We open the testing environment to more people you designate and make improvements or fix issues based on their feedback.
6) We develop a go-live plan that includes a fallback plan. Due to the way we approach development plans, fallback plans are almost never needed, but they’re like insurance – it’s much better to have one and not need it than to need one and not have it.
7) You sign off on the project and the go-live plan.
8) We go live. We’ll be on standby in case anything should go wrong (nothing will, but still…).
9) Over the following 30 days, we’ll make updates based on feedback or issues that arise at no charge. We’ll also start talking with you about a software maintenance plan.