Brian is a helper. It bothers him when something isn’t working, so he’ll get right down to it until the issue is resolved as quickly as possible. And our customers love him!
They’re characteristics that make him as suited to the role of network administrator as anyone on the planet. He’s responsible for anticipating and preventing network and licensing issues for our clients before they arise. Each month, he meets onsite with each client and makes sure the support technicians and members of True|IT leadership are fully aware of the client’s issues, solutions and future approach recommendations. He does that with thorough and accurate documentation for the entire team.
Brian joined the team in December 2017, and comes to us with over 10 years of previous IT experience. In his spare time, he likes to work on cars/bikes and ride his motorcycle when the North Dakota weather allows, play frisbee golf, video games, and tailgate for the local Bison football team.