Run. Enhance. Modernize. These are the three elements of the True|IT software maintenance plan.
- Run – If something isn’t working properly, for whatever reason, we’ll fix it. Quickly.
- Enhance – Every day your employees use the software brings more feedback. We’ll evaluate it and incorporate changes to make your solution even more effective.
- Modernize – Software developed today might work perfectly today, but in a couple of years it could have significant issues. This is because the technology around it advances and changes rapidly. As that happens, we’ll modernize your software to not only keep up, but to maximize your ROI based on new potential offered by technology updates.
We’ll customize your software maintenance plan to include the amount of service and cost you want. We’ll make recommendations, of course, but whether you’ll purchase a plan and how much you’ll need each month will be entirely up to you.
Once you have a plan, you’ll always know exactly what’s happening. We practice agile software development, which means we report back to you on a regularly scheduled basis about what’s been done, what we’re working on now and what we’re going to tackle next. We’ll also tell you exactly how much of your plan was dedicated to support, enhancements and upgrades in the past month.