About True IT

Mission Statement:

We Care, We Connect, We Make a Difference… Together!

Our Core Values

warm fizez

Warm Fuzzies

Technology and its supporters shouldn’t be cold, but rather warm, personable and comforting. Like a teddy bear.

loyalty

Loyalty

A strategy and a relationship, not a single encounter, project, or event. In it for the long haul.

kaizen

Kaizen

Simply getting better & better each day, not stagnant, worse, or going backwards.

About True IT

You won’t hear many technology companies talking about comfort, but it’s the core of our culture.

True IT is a Managed IT Service and Solutions company that understands how hard it is to keep up with technology with limited resources. We believe that IT shouldn’t be chaotic or overwhelming. Our team of dedicated IT experts solves thousands of support tickets for growing businesses. With more than a decade of helping clients nationwide with reliable security, industry-proven technology, better uptime, proactive monitoring, and help desk support. Take control of your IT by scheduling a call to get your technology blueprint today to experience peace of mind by focusing on running your business.

We are a Fargo, ND-based Information Technology Managed IT Services and Solutions, provider. Since 2012, we have been providing high-quality tech solutions.

feel good

Comfort

Through every interaction, issue, and implementation, you’ll feel listened to and taken care of by people who know exactly what they’re doing.

Confidence

Knowing all your technology is working together efficiently builds confidence in our expertise and results.

Success

With the mutual trust based on a strong, long-term relationship, we drive deeper strategy and continuously advance your business.

No more IT headaches, No tech jargon. It’s time for you to experience True IT!

While IT is constantly evolving, it can be hard to keep up. True IT offers responsive, real-time managed IT services and support for IT issue of all shapes and sizes. But more importantly, we deliver proactive IT solutions that are designed to prevent these issues from happening in the first place, while working alongside your business to maximize your company’s use of technology. So if you need an outsourced IT department, a partner in managing your IT, a Helpdesk to call, or Cybersecurity we are here for you.

What Sets True IT apart?

At True IT, we believe your team needs to experience better uptime with our Helpdesk Support, Network Support, Monitoring, Cybersecurity, and Hardware Lifecycle planning. 

True IT Helpdesk icon

Helpdesk

The helpdesk is available 24/7 by phone, including nights, weekends, and holidays for any of your urgent and emergency support requests.

True IT Network Support

Network Support

We focus on the maintenance of your existing business network ensuring that everything is running, productive and up-to-date.

True IT Monitoring Icon

Monitoring

We monitor your entire IT infrastructure from your networks devices, mobile devices applications, and cloud services protecting your organization from malicious attacks.

True IT Helpdesk icon

Cybersecurity

Cyber security is the practice of defending computers, servers, mobile devices, electronic systems, networks, and data from malicious attacks.

True IT Helpdesk icon

Hardware Lifecycle

Hardware Lifecycle Management is a holistic approach to managing the total useful life of IT hardware to maximize the return on investment.

How do we do it?

Proactive Services

  • Remote Management
  • Device Monitoring
  • Patch Management
  • NOC Dashboard & Reports
  • Antivirus & AntiSPAM
  • Dark Web Monitoring

Advisory Services

  • Technology Business Reviews
  • Standards Compliance Analysis
  • Technology Alignment Plan
  • Policy Advisement
  • Regular Technology Assessments

Reactive Services

  • Remote End User Support
  • Remote Infrastructure Support

Cloud Security

 

Business Continuity